Senior Infrastructure Engineer within PNC's Technology organization focusing on automation and proactive insights. Driving improvements to enhance end-user productivity and support organization effectiveness.
Responsibilities
Design, develop, and maintain automation scripts using SQL, PowerShell, and 1E SCALE
Develop and maintain reports with Power BI for analytics and operational insights
Integrate APIs for automation across enterprise platforms
Design Solutions for Windows Core Infrastructure, focusing on client operating systems and related security configurations
Collaborate on ITIL-based processes for incident, problem, and change management using ServiceNow
Support enterprise security initiatives, including Zscaler and other endpoint security technologies
Drive modernization efforts, aligning with Microsoft's Modern Workplace strategy to enhance user experience and productivity
Requirements
5+ years of industry-relevant experience
Bachelor's degree
PowerShell scripting (advanced) – script development and maintenance beyond basic commands
SQL and Power BI for reporting and analytics
API integration and automation
Microsoft Configuration Manager (SCCM) and Intune administration
M365 ecosystem and Modern Workplace concepts
Windows client and core infrastructure management
ITIL framework and ServiceNow experience
Familiarity with Zscaler or similar security solutions
Strong problem-solving and analytical skills
Ability to work independently and in a team environment
Excellent verbal and written communications skills.
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
8 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level and years of service
Job title
Senior Infrastructure Engineer – Digital Employee Experience Team
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