SIP - Customer Account Manager developing and implementing sales strategies in the B2B telecom market. Engaging wholesale customers and driving sales success in a hybrid work environment.
About the role
- Senior Program Manager managing Public & Government Affairs team at Edelman Japan. Leading initiatives and strategies to navigate geopolitical dynamics and enhance client relationships.
Responsibilities
- Actively participate and contribute to all that is necessary for the expansion of Public & Government Affairs team and Edelman's business under the direction of the Managing Director of Public & Government Affairs Japan team.
- Lead day-to-day operations of an account workstream and serve as a primary contact for clients. Expected to play a main role in the project especially for healthcare clients.
- Research, draft, and prepare reports that distill complicated issues for clients in consumable briefs.
- Participate in efforts to counsel clients on strategies to promote, protect, and evolve their interests amidst geopolitical headwinds, shifting consumer sentiment, and an evolving global business environment.
- Support, lead and execute stakeholder engagement strategies for domestic and global clients.
- Manage client deliverables and coordinate directly with clients and Public & Government Affairs cross-functional teams to deliver top-tier work
- Assist in the development of new business proposals for prospective clients
- Conduct research and analysis for client proposals, strategies, approaches for existing and new clients
- Assist in managing client budgets in partnership with account leads, and support with other aspects of account servicing.
- Supporting or leading thought leadership development.
- Provide support to other team members as a member of the Public & Government Affairs team.
- Delegate to junior staff and help motivate and coach team members; manage up to senior staff and consistently provide feedback that helps drive efficiency.
Requirements
- At least 5-7 years of relevant experience in government, private firm, association, or NGO. Experience in Japanese healthcare policy is an advantage, as is relevant knowledge and human network.
- Business-level English proficiency.
- Experience working with both the public and private sector
- Integrity, humility, and an understanding of the importance of working as a team.
- Being humble, not self-centered, and always willing to learn from others.
- Excellent communication skills. Being able to communicate from the other person's perspective
- Excellent client and interpersonal skills; ability to manage independent client relationships and communicate effectively
- Works well in a team-based collaborative environment that focuses on outcomes and can identify and implement the necessary processes to achieve success on behalf of clients.
- Insatiable curiosity, desire for growth, and an always-positive attitude.
- Maintains an interest and understanding of global geopolitical affairs
- Strong acumen with the Microsoft suite of software (Word, PPT, Excel, Teams), ability to manage budgets and staffing projections, and convey ideas simply through
- Digital literacy through the use of social and digital tools, channels, and platforms that drive public affairs activities with clients.
- Superior ability to write and edit documents.
Benefits
- Health insurance
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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