Sales Specialist leading growth for Insider’s AI-driven chatbot platform. Managing the entire sales cycle from prospecting to closure with emphasis on customer engagement.
Responsibilities
Own end-to-end sales cycle for **new logo acquisition** for the Chatbot (Support Agent) product.
Build and manage a strong **pipeline through prospecting, outbound, and industry mapping**.
Conduct product demos, craft tailored proposals, and lead negotiations to close deals.
Collaborate with marketing to run targeted campaigns and events to generate leads.
Partner with **Account Directors** to identify, prioritize, and close **cross-sell / upsell** opportunities within existing customers.
Bring deep product expertise to customer conversations, driving incremental value realization and adoption.
Co-own forecasting and deal strategy for Chatbot opportunities inside large multi-solution deals.
Work closely with **Solution Consultants (SolCons)** on multi-product or enterprise-wide opportunities.
Partner with **Product and Marketing** to refine regional messaging and competitive positioning.
Provide continuous market feedback on emerging Chatbot trends, competitive landscape, and customer needs.
Requirements
3+ years of **SaaS or enterprise sales experience**, ideally in **CX, AI, or conversational platforms**.
Demonstrated success in **both new business acquisition and expansion selling**.
Deep understanding of **chatbots, automation workflows, or support agent platforms**.
Ability to articulate business value to senior executives and technical stakeholders alike.
Proven hunter mindset, self-driven, and able to manage complex deal cycles independently.
Fluent in English; regional language proficiency add on.
Benefits
Performance Metrics:
Attainment of **Chatbot-specific quota** (both new business and cross-sell).
Growth in Chatbot adoption within existing enterprise accounts.
Contribution to regional pipeline generation, quality, and win rate.
Compensation Base salary + commission tied to **Support Agent ACV attainment**.
**Direct quota credit** for new business and **overlay quota credit** for expansion deals.
High-impact variable structure rewarding full ownership of pipeline and execution.
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