Service Engineer role providing technical support and coordination for cutting - edge energy systems. Focused on problem - solving and client management in a dynamic environment.
About the role
- Field Engineer managing technical aspects of hydrogen infrastructure projects. Collaborating with various teams and providing expert support for retrofits and maintenance tasks.
Responsibilities
- As a Field Engineer, you will be responsible for the technical aspects associated with hydrogen infrastructure turnaround projects for key customer accounts
- This role will work cross-functionally with Hydrogen Service Specialists, Technical Support, various Engineering functions and customers to accomplish major site retrofits and maintenance activities
- You will be responsible for defining the full scope of site projects and working with customers to align on the necessary management of change records for the site work
- This role will require significant travel to customer installations to audit existing equipment and support the safe execution of retrofits and maintenance tasks
- Provide expert troubleshooting and support for equipment commissioning after retrofits are completed
- Conduct hydrogen system site audits to assess equipment condition and scope of required retrofits
- Develop construction P&IDs for hydrogen site turnaround and upgrade projects
- Create management of change (MOC) documentation for review and approval by customers
- Provide engineering direction for field issues identified during site retrofit projects
- Ensure accurate record completion and retention for preventive maintenance and safety code compliance aligned with customer expectations
- Establish equipment commissioning procedures and ensure the safe execution of the commissioning process
- Interface with customer representatives offline and on site and provide technical project information related to site work being completed
- Prepare site-turnaround project work instructions that continually increase operational efficiency and reduce equipment downtime
- Develop equipment retrofit, preventive maintenance and corrective maintenance procedures
- Issue and coordinate closure of technical service bulletins
- Conduct equipment failure investigations and root cause analyses
- Represent Plug Power in a professional manner at all times and in all interactions
Requirements
- Two-year engineering degree (Associates) in mechanical or electrical engineering with at least 5-years' experience in energy, industrial gas or oil & gas industries or Bachelor's degree with at least 3-years' experience (preferred)
- Must be willing to travel and work at customer sites 50-75% of the time
- 3-5 years of experience interacting with customers on technical / engineering aspects of projects
- Possess strong aptitude on working with high pressure systems, pumps, compressors, and cryogenic vessels
- Committed to safe work practices and ensuring company Environment, Health, Safety (EH&S) standards are always met
- Experience communicating with cross-functional teams to execute project goals and meet customer expectations
- Technical hard skills: P&ID, PFD and site layout interpretation, electrical single line diagram interpretation and mechanical isometric drawings
- Hands-on experience with piping systems and electrical wiring and instrumentation
- Basic understanding of fluid process systems and process controllers
- Software: Microsoft Office (Word, Powerpoint, Excel, Outlook)
- Experience with CAD , drafting software AutoCad, redlining software BlueBeam, etc.
- PLC and HMI software Ecostruxure/Vijeo Designer and SCADA, ERP/CMMS software is a plus
- Familiarity with NFPA 2 and International Fire Code strongly preferred.
Benefits
- Health, Dental & Vision Insurance eligibility starting from the first day of hire
- 401(k) with 5% company match
- Bonus eligibility
- Paid time off including vacation, personal and sick time
- Paid Holidays
- Wellness Reimbursement Program
- Potential to apply for Tuition Reimbursement
- Employee Referral program
- Employee Assistance Program
Job title
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