Project Manager coordinating resources and managing customer satisfaction in the Assessment Industry. Responsible for executing projects on time, within scope, and budget.
Responsibilities
Responsible for overall project management through the life cycle (initiate, plan, execute, control, close).
Create and manage project schedules and communicate schedule deadlines to internal and external groups.
Manage customer requirements and documentation required to effectively manage program deliverables as assigned.
Networks with all project stakeholders and resources (including customers, internal shared services groups, subcontractors, and vendors) to meet project goals.
Ensures adherence to the quality management plan for all project deliverables.
Identify changes to project scope or costs and work with the Program Manager to implement scope modification.
Identify and track project risks and work with project stakeholders on risk mitigation plans.
Identify and implement opportunities for process and quality improvements that promote cost reduction.
Execute the tasks as defined in the project plan and schedule in order to meet customer deliverables.
Prepare and present internal and external reports on program status, risks, and other program-related issues.
Lead Customer and Internal Meetings, including status meetings, planning meetings, and lessons learned meetings.
Capture project action items, assign owners and manage to closure.
Some travel is required.
Requirements
Bachelor’s Degree desired or commensurate experience.
2-3 years of experience in a Project Management role in the Assessment Industry.
PMP certification preferred or demonstrate an understanding and application of Project Management Institute (PMI) principles.
Ability to make decisions based upon limited information.
Demonstrate ability to manage multiple, conflicting priorities, and work in a fast-paced, ever-changing environment.
Significant experience with customer service
High sense of urgency and attention to detail is required.
Effective verbal/written communication skills, strong listening, negotiation, and facilitation skills, and the ability to develop and deliver presentations.
Knowledge of Microsoft Office applications, including Word, Outlook, Excel, MS Project, Visio, and PowerPoint
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