Project Manager overseeing digitization workflows in subsurface utility engineering for a SaaS company. Driving project management processes and collaborating with teams for operational improvements.
About the role
- Project Administrator coordinating cyber security, IT & Cloud, and AI & Automation projects. Join The Missing Link, an awarded IT provider, in a dynamic team environment.
Responsibilities
- Set up new projects in the CRM system and convert approved opportunities into active projects.
- Create and manage project teams in Microsoft Teams, ensuring all documentation (risk registers, kickoff materials, change logs, etc.) is organised and up to date.
- Assign technical resources to projects based on scope and availability.
- Manage the PMO inbox and allocate presales tickets as needed.
- Support the PMO and technical teams with scheduling, documentation, and coordination throughout the full project lifecycle.
- Maintain accuracy of the project service board and update project documentation regularly.
- Liaise with subcontractors to ensure they have the necessary information, equipment, and supplies for installations and support services.
- Organise and facilitate client review and status meetings, including preparing minutes and tracking action items.
- Monitor project progress against schedules, budgets, and scope; provide reporting and escalate issues when required.
- Assist with finance and billing queries directly related to projects.
Requirements
- Proven experience in project administration or coordination, ideally within IT environments.
- Strong organisational and communication skills.
- Proficiency in Microsoft Teams, CRM systems, and project management tools.
- Ability to manage multiple priorities and stakeholders with confidence and clarity.
- 1+ year working in an administrative role
- Microsoft Word – Advanced
- Microsoft Excel – Intermediate
- ConnectWise or similar experience
- Other technical certification
Benefits
- Flexible hybrid working arrangement
- Supportive environment and fun collaborative culture
- Training / mentoring programs
- Regular, fun social events
- Daily breakfast, monthly staff lunch
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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