Hybrid Program Manager, Reach Out & Read

at Positively Partners

• Job title: Program Manager, Reach Out & Read
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $67,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Program Manager managing Reach Out and Read programs across Massachusetts and New Hampshire, supporting early literacy and family well-being with clinical sites.

Responsibilities

• Recruit and onboard new clinics, cultivating champions within medical and administrative staff
• Conduct site visits (in-person and virtual) to assess program quality and provide tailored support
• Develop quality improvement plans and address barriers to program sustainability
• Prioritize program expansion in clinics serving BIPOC and Medicaid populations
• Support clinics in creating literacy-rich environments and securing books
• Providing technical assistance to clinic staff and providers
• Oversee completion of twice-yearly progress reports and maintain accurate data in myROR database
• Complete all visit paperwork within five business days of site visits
• Collect stories and testimonials from program sites for development efforts
• Build relationships with early education organizations and health centers to strengthen Reach Out and Read’s impact
• Represent ROR at regional events, fostering partnerships and advocating for the program
• Assist sites in selecting and ordering books to meet patient needs
• Collaborate on equitable allocation of book funding

Requirements

• 2+ years of professional experience in healthcare, social work, early education, literacy, or related fields (equivalent education and lived experience considered)
• Prior remote work experience strongly preferred with demonstrated ability to work independently, manage time, and stay productive without direct supervision
• Strong written and verbal communication skills with ability to maintain professionalism across diverse audiences, including busy medical providers
• Ability to prioritize tasks, meet deadlines, adapt flexibly, and handle unexpected changes
• Experience providing program implementation, quality improvement, or professional development support
• Success fostering partnerships with diverse stakeholders through inclusive, culturally responsive engagement
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint), Zoom, and Slack. Intermediate Excel skills essential
• Ability to troubleshoot basic internet and hardware issues independently
• Strong organizational skills with ability to plan proactively and manage site visit schedules
• Reliable transportation for frequent regional travel within Massachusetts and portions of New Hampshire

Benefits

• medical, dental, and vision insurance
• 401(k) retirement plan with match
• paid time off