Hybrid Product Manager – Subscriptions

at CDW

• Job title: Product Manager – Subscriptions
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $109,000 - $170,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, United States

About the role

• CDW seeks a Product Manager - Subscriptions to define the product strategy. Collaborate with cross-functional teams to drive growth and innovation in the subscriptions domain.

Responsibilities

• Build strong relationships with both technical and non-technical teams such as Sales, Integrated Tech Services (ITS), Operations, Product & Purchase Management, Cloud Operations, and Finance teams to align objectives and priorities to deliver high-quality products
• Comfortable speaking, presenting, and demoing capabilities at all levels of an organization up to C-suite
• Define and track key performance indicators (KPI’s) to measure the success of product initiatives against business objectives
• Comfortable with hypothesis-driven feature development
• Develop and articulate a clear product roadmap that aligns with company objectives and market trends
• Translate roadmap into actionable strategies to drive product growth and innovation
• Define and maintain journey maps to understand user journeys by persona
• Own and prioritize product backlog, ensuring alignment between stakeholders and technology
• Conduct market research and user interviews to identify customer requirements and validate product hypotheses
• Lead strategic vision for our Subscriptions domain for release planning activities, including feature prioritization and coordination with agile teams to plan and execute Program Increments (PI’s)
• Create and maintain Program Increment artifacts such as feature backlogs, WSJF’s, Sprint Plans, and Release Notes
• Collaborate with architects, designers, and product owners to develop innovative and scalable solutions that meet customer needs and technical requirements

Requirements

• Bachelor’s degree and 5+ years of Product Management, Professional Services or Technology experience OR 9+ years of Product Management, Professional Services or Technology experience without degree
• Proven track record of successfully managing products from concept to launch in a fast-paced environment
• Strong analytical and problem-solving skills, with the ability to prioritize and execute tasks effectively
• Excellent communication and presentation skills, with the ability to influence cross-functional teams and senior stakeholders
• Experience with Agile methodologies, including SAFe, Scrum, and Kanban
• Experience with subscriptions, annuities, and or contracts that can be renewed and require lifecycle management is required
• Strong verbal and written communication skills with the ability to effectively interact with internal and external stakeholders
• Capable of taking granular level detail and communicating information at a high level
• Excellent analytical skills
• Ability to manage competing priorities demonstrating adaptability in meeting prioritized deadlines
• Proficient in Microsoft office applications with strong experience in PowerPoint
• Demonstrated ability to effectively present data to stakeholders for full scenario understanding
• Track record of identifying process improvements and making appropriate recommendations
• Strong negotiation skills with the ability to influence stakeholders
• Familiarity with Salesforce CRM, Salesforce CPQ, Certinia PSA, Lucidchart are a plus
• Experience working with Zuora, Salesforce Revenue Cloud, or other subscription management platforms is a plus.

Benefits

• Annual bonus target of 10% subject to terms and conditions of plan