About the role

Product Manager executing product strategy and roadmap for MyPass while managing product life cycle and aligning internal teams and external stakeholders.

Responsibilities

Supporting the Group Product Manager with the product vision. This includes communicating with stakeholders to understand business objectives and supporting the ongoing iteration of our product roadmap
Provide information to help with prioritising needs through the consideration of stakeholders' objectives and the time/cost/budget constraints for each function or feature
Prioritises product initiatives and features by synthesising customer feedback, market insights, and business objectives
Facilitates agile ceremonies including sprint planning, refinement, and reviews, ensuring the team has clear priorities, context, and success criteria for each sprint.
Anticipating client needs using your knowledge of the market, industry trends and customer journey and story maps
Collaborates across Operations, Engineering, and other functions to align on priorities, trade-offs, and delivery approach, ensuring shared understanding of product goals and customer impact.
Engages directly with customers to gather insights, validate problems, and test solutions, actively seeking customer feedback and product usage data to inform product decisions and build stakeholder alignment.
Evaluate product progress through each iteration and determine whether the final solution is acceptable (usable, valuable, viable)
Produces release notes and product documentation that enable Operations, Support, and other teams to effectively communicate changes, troubleshoot issues, and support customers

2-3 years of product management experience, ideally in a B2B SaaS environment
Demonstrated experience managing product backlogs and roadmaps using agile methodologies
Proficiency with product management tools including Jira, Confluence, and Amplitude (or similar analytics platforms)
Proven ability to facilitate agile ceremonies (sprint planning, refinement, reviews) and work effectively with engineering teams
Strong stakeholder management skills with experience gathering requirements from customers and internal teams
Excellent written communication skills, including experience creating product requirements documents, release notes, and user documentation
Analytical mindset with ability to synthesise customer feedback, data insights, and business objectives into prioritised product decisions
Experience collaborating across multiple functions (engineering, operations, sales, customer success)

Extra time off – 20 days annual leave, plus 3 additional days during our Christmas shutdown, birthday leave, study leave, and volunteer leave each year
Hybrid and flexible – Work from home or our CBD-based, pet-friendly office
Wellbeing focus – Free subscription to the WithU health app, office yoga and pilates, and a wellbeing policy that supports what works for you
Learning that works for you – $1,000 annual learning budget and access to online and in-person development opportunities
Support when you need it – Access to our Employee Assistance Program (EAP)
We value great people – A generous referral program when you help us find new talent