Hybrid Product Designer

at PayJoy

• Job title: Product Designer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Mexico City, Mexico

Responsibilities

• Own insights on the D2C checkout experience; maintain a live opportunity map, define hypotheses and prioritize high-leverage fixes to lift conversion and reduce friction.
• Translate insights into shippable solutions with navigable prototypes and complete specs (states, edge cases, copy, error/recovery paths, responsiveness) ready for Engineering.
• Collaborate to define the experience tracking pre-release with PM/Data; Run reviews with PM and stakeholders, documenting results and feeding learnings back into the roadmap.
• Co-create localized, reusable patterns with Engineering (and Content/Legal) for checkout components and flows. Seed a Design System by documenting guidelines, patterns and tokens.
• Safeguard UX quality via design QA and ensure accessibility standards (e.g, WCAG). Run a baseline-then-improve approach to usability, defining guardrails with PMs, measure top-task performance, and prevent experience regressions.
• Drive tight cadences (weekly triad, design crits, reviews), surface risks/decisions early, and keep a transparent changelog and improvements backlog.

Requirements

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
• 3+ years of experience in UI/UX design, preferably in fintech, e-commerce, or other high-growth technology companies.
• A strong portfolio showcasing experience in user-centered design, with examples of projects that span multiple markets or diverse user bases.
• Proficiency in industry-standard design tools (e.g., Figma, Sketch).
• Experience conducting usability testing, taking a data-driven approach to design decision-making.
• Strong understanding of responsive and mobile-first design principles.
• Ability to work in a fast-paced, cross-functional environment, collaborating effectively with product and engineering teams.
• Excellent communication skills, with the ability to articulate design decisions and rationale.

Benefits

• 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellnes perks.
• 30 days of Christmas bonus
• 20 days paid Vacation
• 50% Vacation premium
• 13% Saving funds
• $2,000 MXN monthly grocery coupons
• $2,000 MXN monthly restaurant coupons
• $2,000 USD annual Co-working Travel perk
• $2,000 USD annual Professional Development perk