Creative Designer developing organic campaigns for social media in a dynamic team at Mawave Marketing. Collaborating on design, copywriting, and creative strategy for top brands.
About the role
- Principal Designer shaping a work-based learning program at College Board to connect classrooms with real-world business challenges. Focusing on developing student skills and employer engagement.
Responsibilities
- Conduct Research and Share Insights (30%): Conduct end-user research to gather insights into user needs, behaviors, and pain points
- Conduct external research on standards, trends, and design patterns for potential business opportunities and product improvements
- Collect and analyze qualitative and quantitative data to derive actionable insights that inform strategic decisions
- Develop user personas, service blueprints, journey maps, and other artifacts to guide the design process
- Analyze data and feedback to evaluate the effectiveness of products post-launch, providing actionable recommendations for continuous improvement
- Lead Design Execution and Delivery (30%): Translate concepts into designs, creating outputs such as user flows, sitemaps, wireframes, prototypes, information architecture, and high-fidelity UI design
- Apply design systems, ensuring visual and functional consistency as appropriate
- Write and test content using plain language for clarity and accessibility
- Design and test user experience prototypes to validate design decisions
- Use industry-standard design tools like Figma to execute with proficiency and efficiency
- Experiment with generative AI tools to support ideation and prototyping
- Support Strategic Planning (20%): Define and lead the overall product design and user experience strategy for the program
- Collaborate with a cross-functional team to ensure alignment with user needs and business goals and to ensure timely delivery of design artifacts
- Advocate for user-centered design principles and best practices within the program and across the organization
- Embrace and advocate for a culture of innovation and experimentation, exploring new ideas and approaches, iterating based on user feedback and data
- Stay up to date with industry trends and best practices in user experience and product design
- Mentor any junior team members in design and user experience methodologies and best practices
- Collaborate and Communicate (20%): Work closely with a cross-functional team of product managers, engineers, and subject-matter experts
- Lead workshops and collaborative design sessions to share learnings, identify problems, generate solutions, and integrate cross-functional feedback into the programs and digital products
- Present design, research, and strategic recommendations to stakeholders and senior executives
Requirements
- A portfolio of your work included in your application.
- A Bachelor’s degree in a related field (computer science, interaction design, HCI, industrial design, information science, social sciences, graphic design, etc.) and/or equivalent years of work experience
- Proven expertise and results in product design with end-to-end product experience
- Proven expertise in qualitative and quantitative user research methodologies
- An understanding of accessibility best practices
- Strong knowledge of and proficiency with various design tools
- Strong analytical and problem-solving skills, with the ability to translate insights into actionable strategies
- Excellent communication and collaboration skills, with the ability to work effectively with diverse teams
- Ability to think strategically and advocate for user-centered design principles
- Ability to mentor and upskill cross-functional collaborators and/or more junior designers in user-centered design best practices
- Self-motivated and proactive, with a strong sense of ownership and accountability
- The ability to travel at a minimum of 3-5 times a year to College Board offices or on behalf of College Board business (including but not limited to traveling to client/user sites to engage with stakeholders)
- Authorization to work in the United States
Benefits
- Annual bonuses and opportunities for merit-based raises and promotions
- A mission-driven workplace where your impact matters
- A team that invests in your development and success
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