Pre Sales Engineer supporting Haiilo's US branch with technical presentations and training. Collaborating with partners and Account Executives to facilitate product implementation and support.
Responsibilities
Direct Sales support: Providing in-depth product demonstrations, technical presentations, and proof-of-concept (POC) development as well as responding to technical sections of RFPs and RFIs
Haiilo Partner Training and Enablement: Developing and delivering technical training programs for our Partners on Haiilo configuration, implementation, and best practices
Technical Support: Providing timely and effective technical support to partners via designated channels and resolving technical issues related to Haiilo implementations
Product Feedback and Advocacy: Gathering and relaying partner feedback to internal product teams and advocating for partner needs in product development and roadmap planning
Solution Architecture: Assisting partners with designing and implementing Haiilo solutions that meet customer requirements and providing guidance on integrating Haiilo with partner solutions
Requirements
3 - 5 years previous experience as a Pre Sales Engineer or Solution Consultant, preferably in a SaaS environment
Strong technical aptitude - we’re not looking for a developer, but you should have an understanding of technical concepts and be comfortable talking to developers and be able to translate requirements between business and technical teams
Strong communication skills with the ability to explain technical concepts to non-technical stakeholders
A very strong hands-on mentality, to work things out and implement them
Fluent in English / German - both spoken and written
Benefits
Competitive Compensation: We offer attractive and fair salary packages that reflect your experience and impact
Flexibility: We offer flexible working hours and a hybrid setup, with Tuesday to Thursday as in-office days
Wellbeing: You start with 20 days of paid time off, increasing to 25 days after one year, plus 2 additional self-care days per year
Physical Health: Stay active with a ClassPass membership, subsidized by Haiilo with $39 per month
Health Support: We offer a 401(k) plan with company match after 3 months of service and comprehensive health coverage, including dental and vision plans
Mental Health: Access a free nilo.health account - a dedicated space for mental wellbeing at work
Personal Development: Grow with us through a free Blinkist account and our support for trainings, conferences, books, and other learning opportunities to foster your personal and professional development
Sustainability: We only have one planet: We understand the importance of sustainability. We are a carbon neutral company, our merch is sustainable and we offer exclusive discounts for sustainable brands through FutureBens
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