Platform Engineering Manager leading the engineering foundation for ticketing solutions at TixTrack. Overseeing cloud infrastructure, DevOps practices, and ensuring developer productivity.
Responsibilities
Lead and Mentor the Platform Engineering team (Cloud Infrastructure, DevOps, Developer Experience, and SRE)
Execute the Platform Strategy by partnering with the CTO to translate company goals into a tactical plan and executing the platform roadmap
Scale Cloud Infrastructure (Azure), overseeing its design, implementation, and management to ensure it is scalable, reliable, secure, and cost-effective
Mature DevOps & Continuous Delivery by guiding the implementation of DevOps principles across the entire engineering department
Champion Developer Experience (DevEx), creating a seamless and productive experience for product developers
Establish SRE Capabilities to ensure high availability, performance, and reliability of our platform and applications
Empower Product Teams by working closely with them to understand their challenges and provide necessary tools, training, and support
Ensure Security and Compliance for our platform and applications
Requirements
7+ years of experience in software or systems engineering
3+ years in a leadership role managing platform, DevOps, or SRE teams
Deep understanding of cloud technologies (preferably Azure)
Hands-on experience with Infrastructure as Code (IaC), such as Terraform or CloudFormation
Strong knowledge of DevOps principles, including CI/CD, automated testing, and configuration management
Proven ability to build and scale high-performance, highly available platforms
Experience with SRE principles and practices, including monitoring, alerting, and incident management
Strong problem-solving and analytical skills, with a keen attention to detail
Excellent communication skills, able to articulate complex technical concepts clearly
Ability to work independently while collaborating effectively with cross-functional teams
Strong time management and multitasking skills, balancing multiple projects and priorities
Benefits
Annual bonus based on performance and company success
100% paid medical, dental and vision benefits for employee and dependents
Company-paid life insurance
Traditional and Roth 401k plans
Paid parental leave
Learning & development opportunities with company reimbursement for eligible educational expenses
Working abroad opportunities
Volunteer days off
Flexible scheduling
Up to $300 reimbursement for initial equipment to set up hybrid work environment
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