Senior Data & Platform Support Engineer supporting Oracle databases at the Federal Reserve Bank. Collaborating with teams to ensure operability of payment systems and enhance business outcomes.
About the role
- Head of Platform Engineering overseeing SaaS platform development for mobility payments in Denmark. Leading a talented team in a hybrid work environment with a focus on infrastructure and support.
Responsibilities
- Join our team in Copenhagen and lead platform engineering and technical support teams.
- Oversee implementation and maintenance of cloud infrastructure ensuring top-tier client support.
- Drive innovation in public transportation experiences through technology solutions.
- Foster collaborative work environments and equip support teams for efficient inquiries handling.
- Manage a small team of experienced platform engineers, reporting to the Head of Country for Kuba Denmark.
- Interact with stakeholders on technical matters in daily operations.
Requirements
- Oversee the architecture of our platform, managing tools, people, and processes
- Balance and manage a diverse stakeholder group, spread across global offices
- Effectively align product roadmaps and project roadmaps to drive success
- Collaborate closely with developers to design, build, and deliver high-quality, reliable infrastructure solutions.
- Drive the development and maintenance of the current Infrastructure-as-Code as well as other automation processes to cover as much of the development lifecycle as possible.
- Design, deploy, and operate Kubernetes-based systems, with a focus on reliability, observability, and maintainability.
- Continuously monitor and handle cost and security issues across all platforms.
- Contribute to strategic decisions on platform architecture, tooling, and DevOps practices.
- Write robust, maintainable, and efficient code in Python to support the infrastructure and processes.
- **Qualifications:**
- Extensive knowledge of infrastructure and hands-on experience building automation tools.
- Deep expertise in Python, Public Cloud Platforms, Kubernetes, and Development Lifecycle Tools.
- Comfortable designing and building infrastructure automation; knowledge of Pulumi (or Terraform) is a strong advantage.
- Well-versed in Platform Engineering and SRE methodologies, Infrastructure as Code (IaC), and CI/CD pipelines.
- Proactive, curious, and motivated to drive technical decisions, mentor peers, and improve platform reliability across distributed systems.
- Proven experience in a leadership role within platform engineering or technical support.
- Strong background in cloud technologies, particularly AWS or Azure.
- Expertise in container orchestration (e.g., Kubernetes) and Infrastructure as Code (IaC).
- Familiarity with microservices architecture and DevOps practices.
- Excellent communication and interpersonal skills, with the ability to build relationships across teams.
- Experience with microservice-based systems is a strong plus.
- Fluency in English is a requirement.
- **Desired Skills:**
- Technical proficiency in languages such as Python and Java.
- Experience with monitoring and alerting tools (e.g., Datadog, Prometheus).
- Ability to manage multiple priorities and projects in a fast-paced environment.
- A proactive and solution-oriented mindset.
Benefits
- Be part of an organisation that’s leading mobility payment innovation and transforming public transportation experiences across the world. You’ll join a global team of 350, based in offices in Denmark, France, Italy, South Africa, the United States and the United Kingdom. Our Denmark office, in the heart of Copenhagen, is a spacious hub of engineering excellence.
- Learn and grow while creating solutions that make real-world impact.
- Join a dynamic, inclusive team with great colleagues, team events, and flexibility.
- Competitive salary and benefits, including:
- Health care
- Home-working tools and equipment, including subsidised internet
- Travel card/Rejsekort for daily commute (paid via gross salary)
- Employee club with monthly events, Friday bars, etc.
- On-site massage at the office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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