Customer Support Engineer ensuring great customer experience for nShift products within a hybrid setup. Fluent in Dutch and English required with previous IT - Support or Customer Service experience.
About the role
- Consultant for educational programs, delivering training and support to schools across Brazil. Focused on socio-emotional learning and community impact.
Responsibilities
- Represent the program to partner schools;
- Develop and deliver presentations and workshops;
- Provide pedagogical support and follow-up;
- Conduct consultations, meetings, and classes at partner schools;
- Offer pedagogical solutions to teachers.
Requirements
- Bachelor's degree (completed);
- Willingness and availability to travel frequently;
- Interpersonal skills: empathy, active listening, client-focused;
- Experience in the education field;
- Familiarity with school realities and the ability to communicate effectively with educators;
- Enjoy working within the school environment and openness to the challenges of the national education system;
- Previous experience with socio-emotional learning;
- Familiarity with socio-emotional learning programs.
Benefits
- Health and dental plan for you and your dependents;
- Tuition discounts for children enrolled in schools that are part of Grupo Salta (subject to policy);
- Meal voucher or grocery allowance (you decide how to allocate it);
- Gympass membership to support your wellbeing;
- Birthday day off (one day off during your birthday month);
- One Friday off per month (or one day off per month, to be arranged with area management);
- Career development plan: we want to help you grow with us!
- Partnerships with SESC, OnFly and many others!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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