Growth Operations Lead at TENTENS Tech managing Online Reputation Management business with a team of 10+. Driving operations excellence and business results through process optimization.
About the role
- Operations Performance & Quality Control Specialist driving operational excellence and profitability through data analysis in logistics. Focused on improving operations and service quality for clients.
Responsibilities
- Impulsar la mejora contínua en la operación.
- Optimizar la eficiencia y productividad de las operaciones.
- Garantizar la calidad del servicio y la excelencia en la ejecución.
- Incrementar la calidad y oportunidad de los datos para el consumo de operaciones (y eventualmente otras áreas de negocio).
- Fomentar una cultura basada en datos para la toma de decisiones.
- Análisis e identificación de mejoras de procesos transversales
- Proveer inteligencia operativa y análisis de datos
- Realizar análisis de datos complejos para identificar tendencias, benchmarking, patrones y oportunidades de mejora
- Gestión de SLAs y retroalimentación para la mejora continua
- Colaborar con el equipo Digital para desarrollar soluciones tecnológicas
- Implementar soluciones de IA para facilitar la obtención de resultados
- Crear dashboards y reportes interactivos de BI para monitorear KPIs y fomentar la autogestión de los líderes operacionales
Requirements
- Alta capacidad analítica y de problem solving.
- Habilidades de comunicación y colaboración interdepartamental.
- Capacidad para procesar y transformar datos en insights accionables.
- Mentalidad orientada a la resolución de problemas y mejora continua.
- Experiencia en gestión de proyectos e implementación de soluciones tecnológicas.
- Interés y familiaridad con herramientas de IA; habilidades/experiencia con prompting.
- Conocimiento de CargoWise y Metabase.
- Previa experiencia en Transporte y Logística.
Benefits
- Vacaciones ilimitadas
- Seguro de gastos médicos mayores y de vida.
- Vales de despensa
- Licencia de maternidad/paternidad extendida.
- Plataforma de Bienestar Integral.
- Oportunidades de crecimiento
- Carrera internacional
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Quality Specialist leading quality initiatives from NPI to mass production for Celestica. Ensuring compliance with industry standards and continuous improvement in processes.
Technical Infrastructure and Operations Technician for Redeia, leading IT architecture and cybersecurity initiatives. Collaborating on technological solutions to enhance business efficiency.
Warehouse Operations Supervisor at Liebherr USA Co. coordinating and monitoring all warehouse activities in Newport News, VA.
Director of Operations overseeing logistics management and strategic initiatives for DSV in the USA. Maximizing growth and resource management in a complex operational environment.
Director of Operations managing logistics operations and strategic initiatives for DSV. Focused on growth and profitability while ensuring operational excellence across multiple locations.
Director of Operations providing strategic leadership in logistics at DSV. Focused on maximizing growth and profitability within a large geographic region.
Operations Manager responsible for logistics operations and team performance at DSV. Managing product warehousing, shipping, and receiving in compliance with safety and quality standards.
BSS Control Tower Team Leader responsible for KPI performance and staff development in logistics. Leading team meetings and ensuring compliance with standards and clients' requirements.
Operations Supervisor in healthcare for plasma center operations, supervising staff and ensuring compliance with regulations. Responsible for donor processing and maintaining production standards.