Growth Operations Lead at TENTENS Tech managing Online Reputation Management business with a team of 10+. Driving operations excellence and business results through process optimization.
About the role
- Operations Manager at Unzer managing merchant relations and data oversight in the FinTech industry. Requires strong communication in German and English with a focus on data management.
Responsibilities
- Master data management with a 360° view: You will take responsibility for the quality, consistency and currency of our master data.
- Quality assurance & interface work: You ensure data quality and collaborate closely with cross-functional teams.
- Knowledge management & process optimization: You maintain and update our knowledge base and monitor ticket trends.
- Collaborative communication: You work across departments, communicate clearly and solution-oriented.
- AI affinity & future-oriented mindset: You are eager to explore how artificial intelligence can make our work smarter.
Requirements
- Structured and analytical working style with high attention to detail
- Strong communication skills and team spirit
- Business-fluent German and good command of English
- Enthusiasm for master data management and process optimization
- Curiosity about new technologies and smart tools
- Please note: we will not sponsor your visa or relocation for this position; a valid work permit is required to be considered.
Benefits
- 🏡 Work from home up to 3 days per week — we support your work–life balance.
- 🚲 Mobility support: whether Swapfiets, a company bike (Jobrad) or the Deutschlandticket — we cover your commute.
- 📗 Training budget of €1,000 per year — develop your skills with our support.
- 🧠 Mental health support through a partnership with Nilo.health.
- 💰 Pension plan — we want to give back and help you secure your future.
- 🏖️ 15 days per year Workation — work from a location of your choice within the EU.
- 🎉 Enjoy great moments with colleagues — we host an annual company party and several team events!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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