Hybrid Mid Office Services Analyst

at PNC

• Job title: Mid Office Services Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Louisville, United States

About the role

• Middle Office Services Analyst at PNC's Account Services Team coordinating client transactions and ensuring adherence to policies. Requires office presence with possible remote work at manager’s discretion.

Responsibilities

• Working with AST Closing Fiduciary Support Group
• Completes a variety of client transactions
• Reviews documentation for completeness and accuracy
• Interprets information for correct coding and adherence to established policies and procedures
• Handles various requests from clients or market partners
• Performs actions to successfully complete requests
• Ensures activities are completed in compliance with line of business standards as well as internal policies and procedures
• Coordinates with internal partners to resolve inquiries and issues
• May contact clients to obtain required information, respond to questions and resolve problems

Requirements

• 3+ years experience
• PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
• Corporate Accounting
• Credit Risk Analysis
• Decision Making
• Financial Management
• Financial Operations
• Results-Oriented
• Revenue Recognition
• Accuracy and Attention to Detail
• Customer Support Policies, Standards and Procedures
• Decision Making and Critical Thinking
• Effective Communications
• Flexibility and Adaptability
• Managing Multiple Priorities
• Problem Solving
• An Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 8 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service