Hybrid Manager – Infrastructure Engineering, API Platforms

at The Hartford

• Job title: Manager – Infrastructure Engineering, API Platforms
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $136,800 - $205,200 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, Google Cloud Platform, Splunk, Terraform
• Location requirements: Hybrid, Columbus, United States

About the role

• Manager of Infrastructure Engineering for API Platforms leading a team at an insurance company. Overseeing API solutions with focus on modernization and operational excellence.

Responsibilities

• Act as App Owner for multiple API-related infrastructure solutions.
• Own and manage platform health, currency, and technical debt.
• Lead audit readiness, vulnerability remediation, and documentation efforts.
• Ensure compliance with App Owner responsibilities across lifecycle.
• Serve as a “player-coach,” providing technical guidance while actively contributing to engineering efforts.
• Drive infrastructure stability, performance, scalability, security, and resiliency across API platforms.
• Lead modernization initiatives and platform transformation efforts.
• Champion Infrastructure-as-Code (IaC) practices using tools like Terraform, CloudFormation, or similar.
• Implement CI/CD pipelines and automated monitoring for infrastructure health and performance.
• Drive observability and proactive incident response using tools such as Dynatrace, Splunk, and CloudWatch.
• Manage and mentor a team of engineers, fostering skill development and transformation.
• Build a culture of continuous improvement, ownership, and technical excellence.
• Lead structured triage and incident response, including participation in a 24x7 on-call rotation (approx. one week/month).
• Partner with API Product, Enablement, and Execution teams to align infrastructure capabilities with platform goals.
• Collaborate across Cloud, Core Infrastructure, SRE, and Security teams to deliver integrated solutions.

Requirements

• Proven experience managing infrastructure for API platforms or middleware, preferably in insurance or finance.
• Demonstrated success in leading teams through platform modernization and transformation.
• Strong hands-on experience with IaC, cloud platforms (such as AWS, GCP, Azure), and API and Middleware Solutions (such as DataPower, Apigee, AWS API Gateway, Kong, etc.).
• Deep understanding of infrastructure health, currency management, and technical debt reduction.
• Experience as an application owner who can complete enterprise application ownership responsibilities including documentation, certification, audit, compliance, and vulnerability remediation processes.
• Ability to balance operational responsibilities with strategic improvement initiatives.
• Observability and SRE skills.
• Excellent communication and coaching skills; ability to elevate team capabilities.

Benefits

• short-term or annual bonuses
• long-term incentives
• on-the-spot recognition