Manager Content Engineer leading a team of content engineers at Rely Health. Combining AI-driven solutions with human empathy to provide accessible patient care services.
Responsibilities
Looking for candidates located in the San Francisco Region only.
At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey.
Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States.
By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients.
The Manager Content Engineer leads a team of content engineers supporting products through quality control, prompt engineering, fine tuning and execution.
The Manager, Content Engineer partners closely with the technical team to lead prompt engineering, building products from R&D to production.
The Manager will direct the work of the content engineering team focusing on leveraging AI (prompt engineering and claude code), no-code tooling and data analytics tooling (Kibana) to support external and internal customers.
They are a trusted content engineer who understand the importance of a whole-team effort in creating great products and who enjoys seeing colleagues develop.
A Manager of Content Engineers is responsible for line management and career guidance.
Requirements
Bachelor’s degree in related field (UX/UI design, Interaction Design, HCI, Computer Science) or equivalent experience
Proven experience with GPT (or similar AI content generation technologies, Claude Code and Kibana)
Strong knowledge of Elasticsearch and its integration with Kibana
Ability to communicate complex technical topics clearly and concisely
Experience interfacing with customers in a high-capacity and significantly driving the adoption of the product
3+ years Experience in leading, coaching, and mentoring product teams
Experience with project management/documentation tools like Notion
Experience with other OpenAI products (Preferred)
Background in content creation or digital marketing (Preferred)
Experience with no-code or low-code platforms is a plus (Preferred)
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