Underwriting Assistant supporting operational underwriting processes at Tokio Marine. Responsible for documentation checks and system updates in a hybrid work environment.
About the role
- Underwriter managing relationships with brokers and clients in high net worth insurance. Analyzing data and negotiating coverage options to ensure service excellence.
Responsibilities
- Provide superior service, aiming for first-contact resolution in all interactions.
- Maintain a curious, forward-thinking mindset and challenge the status quo to deliver best-in-class underwriting service.
- Analyze data, pricing and coverage, tailoring products to the specific needs of Ovation clients.
- Negotiate coverage options and premium while maintaining underwriting discipline and profitability.
- Prepare new business submissions; endorsements, renewals and inspections.
- Order and analyze reports, including claims history and driving records.
- Navigate multiple applications simultaneously, including Broker Portal, property valuation software, Salesforce, Five9 and other web applications.
- Prioritize tasks effectively to ensure prompt delivery.
- Demonstrate high integrity as an Ovation representative with our broker partners, working with Ovation team members and leaders, as well as key stakeholders at Aviva Canada Inc.
- Continuously update core skills and product/industry knowledge through internal and external learning opportunities.
Requirements
- 2+ years' experience in high-value property insurance
- CIP, FCIP or CRM designation completed or in progress
- Ability to interact professionally to build long-term relationships with brokers
- Ability to listen to broker and client needs and respond effectively
- Ability to work with internal business partners to deliver an excellent broker and client experience
- Excellent verbal and written communication skills
- Attention to detail when reviewing data and reading reports
- Strong and effective analytical, negotiation and decision-making skills
- Superior time management, a proactive mindset and demonstrated productivity in a hybrid environment
- Fully bilingual (French and English), written and spoken
- Bilingualism: Proficiency in English in addition to French is required, as this role requires oral and written communication with our clients, partners and other Aviva Canada teams across Canada.
Benefits
- A competitive total compensation package, including base salary, potential annual bonuses, paid vacation, a retirement savings plan, an employee share ownership plan, benefits, a personal Well-being spending allowance and three paid days to participate in volunteer activities.
- At least four weeks of paid time off!
- Excellent professional development and advancement opportunities.
- Support for your professional training (payment for courses leading to the PAA designation).
- Company programs that support employees' physical and mental well-being.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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