Development position to prepare individuals for Sales Representative roles in First American's Agency Division. Focus on learning sales processes, building relationships, and conducting market research.
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Hybrid Inside Sales Representative
Posted 5 months ago
About the role
- Inside Sales Representative managing day-to-day sales activities for dedicated accounts in fluid power sector. Collaborating with external sales teams to ensure service excellence and customer satisfaction.
Responsibilities
- Serve as the primary point of contact for assigned customers, building strong relationships and ensuring satisfaction with products and service.
- Collaborate closely with outside sales to coordinate customer strategy, provide technical support, and help identify growth opportunities.
- Prepare and process quotes, orders, returns, and technical inquiries efficiently and accurately using our ERP and CRM systems (e.g., Tribute, HubSpot).
- Provide technical support and product recommendations tailored to customer applications in hydraulics, pneumatics, and motion control.
- Track and manage open quotes, proactively following up with customers and outside reps to convert opportunities.
- Monitor customer order patterns and work with procurement and operations to ensure adequate stock and timely deliveries.
- Address customer concerns or issues promptly and professionally, escalating as necessary.
- Maintain accurate customer data and communications in CRM system.
Requirements
- 3–5 years of experience in fluid power sales or technical support, preferably with dedicated or named accounts.
- Strong understanding of hydraulic and pneumatic systems, components, and applications.
- Proven ability to build relationships and work effectively across teams.
- Excellent written and verbal communication skills.
- Experience with ERP and CRM systems (Tribute and HubSpot experience a plus).
- Strong organizational and time management skills with attention to detail.
- Customer-focused mindset with a proactive, solution-oriented approach.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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