Head of DDIT EXP Transformation & Governance at Novartis focused on user experience and adoption across digital tools. Driving collaboration and governance frameworks for strategic alignment.
Responsibilities
Define and articulate a comprehensive strategy and roadmap for user experience and adoption.
Develop and implement governance standards and guiding principles.
Create and manage prioritization frameworks.
Build and maintain alignment frameworks across teams.
Oversee and mentor a team of specialists focused on experience strategy, governance, and process improvement.
Collaborate with leaders across design, technology, and operations to drive strategic alignment and adoption goals.
Lead efforts to design universal standards ensuring cohesive accessibility requirements for all tools and services.
Requirements
Bachelor’s or master’s degree in business Strategy, Organizational Development, UX Design, or another relevant field.
In-depth understanding of governance standards, policies, and compliance requirements in user experience and adoption contexts, with demonstrated experience in process management and improvement.
Strong ability to articulate, develop, and execute holistic strategies that impact organizational priorities.
Ability to integrate research insights and organizational goals into actionable strategies, combining financial modelling with data analysis expertise.
Track record of improving efficiency, workflows, and processes related to user experience and adoption.
Proven leadership skills, with ability to inspire, guide, and mentor a diverse team of designers.
Excellent communication and presentation skills; Fluent in English (both written and verbal); Proficiency in additional languages relevant to organizational regions is preferred.
Benefits
Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary
Risk Life Insurance (full cost covered by Novartis)
5-week holiday per year; (1 week above the Labour Law requirement)
4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report
Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year
Meal vouchers in amount of 105 CZK for each working day (full tax covered by company)
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