Lead human-centered design initiatives for DDIT platforms at Novartis. Manage a team focused on enhancing user experience across applications and service journeys.
Responsibilities
Champion and advocate for human-centered design principles across all DDIT tools, platforms, and service workflows
Map end-to-end customer journeys and identify pain points, opportunities, and improvements
Design and optimize user journeys, interfaces, content, and workflows
Responsible of crafting, maintaining, and iterating the design system's visual, interaction, and usability standards
Partner with research, development, and strategy teams
Guide and mentor a multidisciplinary team of designers and experience specialists
Continuously evaluate and refine design initiatives to ensure measurable improvements in user experience
Requirements
Bachelor’s or master’s degree in UX Design, Product Design, Interaction Design, or other relevant fields
8+ Years of experience in EXP design
Advanced knowledge of design tools, systems, and methodologies (e.g. design systems, prototyping, customer journey mapping)
Expertise in human-centered design practices
Experience aligning design initiatives with organizational priorities and long-term goals
Proven leadership skills
Excellent communication and presentation skills
Fluent in English (both written and verbal)
Benefits
Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary
Risk Life Insurance (full cost covered by Novartis)
5-week holiday per year
4 paid sick days within one calendar year
Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year
Meal vouchers in amount of 105 CZK for each working day (full tax covered by company)
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