Intern supporting risk analysis for N5X's energy trading platform, optimizing operational routines with a data - driven approach.
PW
Hybrid Governance Administrator
Posted 5 months ago
About the role
- Governance Administrator essential for administrative support in Governance team. Handling enquiries, complaints, and collaborating with stakeholders on various cases.
Responsibilities
- Be the first point of contact for Governance enquiries and complaints ensuring that Governance cases and complaints are logged and passed on to the relevant colleauges for processes
- Responsible for the Governance email box, responding to and triaging enquiries and escalating issues as and when required, liaising with various stakeholders
- Ensure Governance administrative and filing processes are followed
- Provide case administrative support, sending letters, updating files, sending email communication and filing cases
- Support the team and a range of stakeholders such as the external solicitors, data protection, Independent Investigating Officers, and Panels with administrative information on cases, complaints, status updates and timelines
- Support the team with the collation of bundles for appeals and court proceedings
- Ensure that the Governance complaints tracker is regularly updated and provide weekly status reports
- Track and process invoices from panel solicitors and independent contractors
- Support with the onboarding of Independent Investigating Officers
- Other administrative tasks as and when required
Requirements
- Previous administration experience
- Excellent communication skills and able to build relationships
- Well organised, with excellent attention to detail and the ability to multitask and use initiative
- Proficient in MS Office suite
- Professional, courteous and able to work confidentially
Benefits
- flexible working
- hybrid working
- competitive salary
- life assurance
- private healthcare
- enhanced pension contribution
- enhanced leave
- employee assistance program
- onsite free lunches and refreshments
- free onsite gym
- free onsite parking
- 26 days holiday (increasing with length of service)
- mental health clinics
- support for continuous professional development
- employee discounts and more….*****Please note that these duties and responsibilities are not exhaustive and may be changed from time to time in line with the reasonable requirements of the Police Federation and as directed by the line manager, on behalf of the Head of Department.******
Job title
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Degree requirement
No Education Requirement
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