Account Manager focusing on vertical sales within long term care facilities for GuideStar Eldercare. Managing GSE services implementation and building customer relationships.
About the role
- City Manager for Flex, building relationships and hosting events for venture-backed founders. Engaging the community and promoting Flex's finance super app in NYC or SF.
Responsibilities
- Host and curate events: Plan and execute dinners, salons, and small-format gatherings that attract top venture-backed founders and GPs
- Foster 1:1 relationships: Build personal connections with attendees, becoming a trusted connector and resource in the community
- Own referral flywheels: Encourage and track peer-to-peer referrals, ensuring the right attribution back to your channel
- Leverage CRM rigorously: Log every relationship, event touchpoint, and referral in CRM; ensure accurate attribution and reporting
- Follow up with intent: Send personalized notes, share relevant content, and schedule 1:1s to deepen engagement beyond the event
- Performance reporting: Measure and communicate the ROI of your efforts (pipeline generated, conversion rates, referral multipliers, CAC payback)
- Collaborate cross-functionally: Partner with Flex’s marketing, sales, and data teams to align messaging, share community insights, and optimize attribution strategies
- Represent Flex authentically: Act as the local face of Flex — knowledgeable about our product, our mission, and the needs of venture-backed founders/GPs
Requirements
- 2–5 years of experience in venture capital, founder support, partnerships, or ecosystem/community-building roles
- Proven ability to host and lead high-value events that drive meaningful relationships
- Existing networking and relationship-building skills with founders and VCs
- Experience working with CRM tools (e.g., HubSpot, Salesforce, Affinity) and applying attribution strategies
- Data-driven mindset: you’re comfortable tying community activity to business outcomes
- Excellent written and verbal communication; you can confidently represent Flex in front of founders and investors
- Entrepreneurial and scrappy — you thrive in ambiguity, love being on the ground, and can spin up a dinner, follow up with guests, and report results all in the same week
- Bonus: Prior experience as a founder, operator, or in a venture-backed startup community role
Benefits
- Annual team on-sites from Bogota to Mexico City
- Work with a driven team that values autonomy, clarity, and quality
- Join ambitious builders who care deeply about winning together and having fun
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