Financial Coordinator at San Diego Fertility Center responsible for patient consultations and insurance benefit inquiries. Managing patient financial responsibilities and authorizations alongside clinical teams.
Responsibilities
Conduct patient consultations to review and answer questions regarding financial policies and requirements related to insurance benefits.
Determine patient responsibility amounts and obtain payments in advance of the related procedure.
Serve as a Patient Advocate for patients when patients have difficulty navigating with their insurance company.
Review medical records and initiate authorizations using online resources, insurance specific forms, and making outgoing calls to insurance companies.
Communicate with internal patient financial services department, clinical staff and external practice managers when inaccurate demographic information is supplied.
Requirements
High School diploma or equivalent required
1-3 years’ work experience in a healthcare environment required
Knowledge of CPT Codes and ICD-9/10 Codes
Demonstrated knowledge of medical terminology and office procedures.
Demonstrated knowledge of third-party and insurance company operating procedures, regulations and billing requirements.
Must have working knowledge of healthcare regulatory and compliance policy (i.e., HIPAA).
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