Field Engineer servicing and supporting autonomous mobile robots at K.Hartwall. Involved in technical support, maintenance, and operational readiness of automated transport systems.
About the role
- Field Service Technician at IGT servicing casinos in Albuquerque, focusing on ATMs and gaming machines. Responsible for installations, troubleshooting, and maintaining equipment functionality.
Responsibilities
- Deliver top-tier customer service while supporting Everi’s products on-site at casinos
- Install, upgrade, and repair gaming and financial equipment
- Run diagnostics and resolve issues in the field
- Keep devices operating smoothly with proactive check-ins and maintenance
- Work both independently and as part of a supportive field team
Requirements
- High School Diploma or GED
- Ability to obtain and maintain a Gaming License (Everi helps with the application)
- Availability for on-call shifts, including possible OT, weekends, evenings, and holidays
- A self-starter mindset—comfortable working solo after training, but collaborative when needed
- Basic Excel skills for paperwork and reports
- Ability to lift up to 75lbs
- Bonus Points If You Have:
- Experience with hardware, networks, or troubleshooting technical equipment
- A passion for learning new systems and tech on the go
Benefits
- Be part of a global leader in gaming and technology innovation.
- Work alongside a diverse team of professionals passionate about creating meaningful solutions.
- Access to professional development opportunities and career growth.
- Competitive compensation and comprehensive benefits package.
- A culture that values collaboration, creativity, and respect.
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