Hybrid Engineering Lead – Affirmative Action for People with Disabilities

at Creditas

• Job title: Engineering Lead – Affirmative Action for People with Disabilities
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Lead an agile development team focused on quality, delivery cadence and continuous improvement. Coach and develop engineers, drive technical decisions and ensure alignment with business objectives.

Responsibilities

• Lead the development team, ensuring alignment between deliveries, projects and the needs of the business unit;
• Direct efforts to achieve key objectives, ensure quality and secure the team's deliveries;
• Ensure the roadmap is being followed, identifying and resolving impediments quickly;
• Lead agile ceremonies and necessary rituals to maintain delivery cadence;
• Understand the customer's/user's perspective and ensure issues are addressed effectively;
• Monitor and improve metrics such as mean time to recovery, lead time, productivity, team efficiency and effectiveness;
• Support the Manager in hiring, promotions, salary adjustments, etc.;
• Report initiative status and updates to different hierarchical levels, ensuring visibility on progress, impediments and action plans;
• Develop the team's soft and hard skills and lead knowledge management practices;
• Recommend appropriate team training focused on technical capabilities and engagement;
• Manage conflicts assertively, ensuring team harmony and continuity of deliveries;
• Work in an agile, metrics- and results-driven environment;
• Promote proactivity and autonomy, encouraging the team to anticipate problems and needs, seeking solutions before challenges arise;
• Diagnose problems and anticipate solutions, ensuring best practices and delivery security;
• Manage vendors and incidents, aiming to optimize processes and minimize failures.

Requirements

• Strong experience in technical leadership, focused on managing software development teams, preferably in agile environments;
• Experience coordinating complex projects, with system integrations and technological evolution;
• Experience in people management (performance, 1:1 meetings, individual development plans, succession planning, development mapping, etc.);
• Experience with metrics such as mean time to recovery, lead time, productivity, team efficiency and effectiveness;
• Knowledge of architectural design to contribute to the team's technical decisions;
• Knowledge of product development (roadmap building, outcomes, OKRs and KPIs, delivery oriented to problem solving and impact);
• Familiarity with modern technologies such as Cloud Computing (AWS, GCP, Azure, etc.);
• Familiarity with continuous integration and deployment (CI/CD);
• Knowledge of continuous improvement methodologies and monitoring performance metrics;
• Experience as a software engineer, with an understanding of the main challenges developers face in the development cycle;
• Ability to influence the team with solutions aligned to company strategy;
• Skills in stakeholder and vendor management, ensuring solution sustainability and SLA compliance;
• Experience implementing asynchronous practices and knowledge sharing;
• Experience with artificial intelligence and automation in customer service channels;
• Ability to give and solicit feedback constructively, aiming at team growth and process improvement;
• Vision for technological evolution, applying industry best practices;
• Focus on product relevance and innovation, ensuring quality and resilience of developed solutions;
• Availability for hybrid work: required to attend our office in the Morumbi area of São Paulo once a month for 4 consecutive days, usually in the last or first week of the month (Creditas in Person).

Benefits

• Health plan (Alice)
• Dental plan (SulAmérica)
• Wellz: fully covered therapy sessions
• Wellhub: access to gyms and studios
• Creditas Endurance: high-impact sports incentive program
• Pharmacy discount program (Univers)
• Life insurance (Porto Seguro)
• Birthday day off
• Extended parental leave: 6 months for birthing parents and 35 days for non-birthing parents
• Family Care: support program for new parents
• Childcare allowance
• Allowance for dependents with disabilities
• SESC: access to SESC facilities for you and your dependents
• Meal allowance (VR): flexible benefits card (Creditas Card)
• Payroll-deductible loans (Creditas Benefits)
• Salary advance (Creditas Benefits)
• Discounts on insurance (Minuto Seguros)
• Access to exclusive financial education content in the Creditas app
• PPR: profit-sharing/performance participation program
• Educational and professional development incentives
• Flexible work model
• Free bicycle parking at the office
• Partnered parking at the office (subject to internal availability)