Senior Frontend Engineer building production - grade web services and optimizing performance for a unified Sales OS at Aircall. Join a diverse team to innovate customer communications.
About the role
- Director of Product Marketing leading strategy for Aircall's AI portfolio. Managing product narrative and driving customer marketing for smart communication solutions.
Responsibilities
- Lead the strategy that defines, launches, and drives adoption of Aircall’s core portfolio and AI portfolio
- Own how Aircall tells its story in the market and how we activate and expand that story across our customer base
- Bridge product, marketing, and customer success to drive pipeline, adoption, expansion, and advocacy globally
Requirements
- 8+ years in B2B SaaS Product or Customer Marketing, with 3+ years leading teams.
- Proven success in repositioning or scaling a product portfolio, ideally with AI or automation capabilities.
- Strong storytelling, messaging, and enablement experience for both acquisition and expansion.
- Deep lifecycle and retention marketing experience, with measurable impact on adoption and NRR.
- Data-driven mindset, fluent in funnel, usage, and lifecycle analytics.
- Skilled cross-functional leader, comfortable influencing Product, Sales, CS, Finance, and RevOps.
- Bonus: Experience in CX, contact center, or AI-powered communications platforms.
- Familiarity with tools like HubSpot, Gainsight, a plus.
Benefits
- Medical, dental, and vision insurance is 100% covered
- 401k plan with company matching!
- Unlimited PTO — take the time you need to come to work feeling great!
- Wellness, internet, and childcare reimbursements
- Generous parental leave policy
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