Director leading business planning and strategic initiatives for USAA, a financial services organization. Responsible for team management, project optimization, and enhancing business processes within financial services.
Responsibilities
Provides strategic guidance on procedure and process improvements to influence business optimization
Responsible for providing strategic direction to enhance business programs, projects, agile projects and/or processes in a client consulting capacity
Leverages best practices gained from expert industry knowledge to identify opportunities for business efficiencies and provide expert guidance strategy, planning, and problem-solving to help the business succeed in the marketplace
Monitors the team’s work efforts and deliverables and ensures team is following and adhering to risk management frameworks; assists with early warning detection, problem triage, solution development and implementation
Partner with management and strategic partners to execute significant business initiatives including prioritization and budgeting of identified areas; create efficient model for driving priorities across the organization
Responsible for developing and implementing effective process to monitor, develop and communicate audit testing, control testing and examination requests
Leads the development, management of consistent execution of operational reporting and provides trend analyses and solutions
Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
8 years of project management, process consulting, or business optimization planning within the financial services industry
3 years of direct team lead or management experience
Advanced knowledge of relevant industry technology applications, such as Salesforce, SharePoint, Portal, CRM, CBS, Fiserv, KDIM, Fidelity, Metric Stream or other industry related applications
Extensive experience developing solutions and recommendations that will increase efficiency and improve business processes, projects, and programs, to include managing performance and profitability
Knowledgeable in the applications of Agile process and procedures
Knowledge and application of risk management frameworks and regulatory requirements for applicable LOB
Experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around business optimization and adoption of new business plans
Sound understanding of various applications and processes encompassing business development, business intelligence, analytics, data integration, and business process automation
Expert level of experience in negotiating, prioritizing, consulting and influencing to all levels of management to achieve influence business decisions and achieve desired business results
Expert knowledge of Microsoft Office tools.
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
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