Service Engineer role providing technical support and coordination for cutting - edge energy systems. Focused on problem - solving and client management in a dynamic environment.
About the role
- Depot Repair Tech II troubleshooting biomedical equipment in hybrid role at Haemonetics. Providing customer support through equipment repair and installation in defined territory with field service responsibilities.
Responsibilities
- Troubleshoot malfunctioning equipment by replacing or repairing circuit cards, mechanical sub-assemblies, and discrete components and calibrate equipment according to manufacturer specifications.
- Refurbish equipment by replacing worn components and cleaning exterior covers.
- Perform final testing of repaired or refurbished equipment by using various diagnostic tools.
- Install, upgrade, repair, and maintain instrument systems in defined territory.
- Customer follow-up and ownership of all product and service related issues acting as a focal point for troubleshooting.
- Establish and maintain customer relationships.
Requirements
- BS in Electrical/Electronic Engineering, Mechanical Engineering, related degree with knowledge in the biotechnology/biomedical industry, or applicable military experience preferred.
- 2-5 years relevant experience
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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