Workspace & Infrastructure Support Engineer delivering exceptional IT support for CDW coworkers. Focused on resolving technical issues and ensuring smooth IT operations in collaboration with teams.
About the role
- Demo Engineer managing demo environments for Euna Solutions. Working closely with sales teams and stakeholders to ensure powerful demo experiences for prospects and customers.
Responsibilities
- Own and manage demo environments across multiple Euna Solutions organizations and workspaces
- Collaborate weekly with Solutions Engineers to configure demo instance with customer data and workflows for specific upcoming opportunities
- Proactively identify and resolve bugs, errors, and issues within the demo environment
- Intake, prioritize, and execute requests for new demo capabilities or updates
- Track and document demo environment configuration, integration details, and usage guidelines
- Leverage APIs, webhooks, and embedded capabilities to create customized demo experiences
- Develop Guideflow demos and recordings for high-velocity sales motions, marketing campaigns, and other initiatives where guided click-through experiences provide value
- Collaborate with Product Management and Sales Enablement to ensure demo content stays up to date with new product capabilities and GTM messaging
Requirements
- 2+ years of experience in a Solutions Engineering, Demo Engineering, Technical Consulting, or similar technical role
- Proven track record managing complex SaaS environments with multiple integrations
- Experiencing adapting demo environments quickly to customer specific data and workflows
- Strong technical proficiency with APIs, webhooks, SDKs, and embedded tools
- Highly organized with strong documentation and process skills
- Self-starter who can own projects end-to-end
- Experience creating click-through demos or guided experiences with tools like Guideflow
Benefits
- Competitive wages
- Wellness days
- Community Engagement Committee
- Flexible time and remote work
- Benefits Ask us for a copy of our health and dental benefits!
- Culture committee
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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