Delivery Service Manager at Stefanini ensuring successful software project execution and client satisfaction. Requires strong agile methodology leadership and technical team management skills.
Responsibilities
Asegurar la implementación y ejecución exitosa de los servicios, en tiempo, costo y calidad, asegurando la rentabilidad y la facturación oportuna, buscando la satisfacción del cliente.
Asegurar que los servicios cumplan con la metodología y los estándares de calidad definidos bajo los términos de servicio contratados.
Velar por el cumplimiento de los SLA y/o KPI comprometidos con los clientes.
Asegurar la definición del plan de servicio y garantizar la ejecución.
Comprender los requisitos técnicos y legales del servicio a su cargo.
Reportar las novedades que impacten la gestión de la rentabilidad, el ebitda y el cumplimiento del presupuesto establecido para los servicios asignados.
Requirements
Título universitario en Ingeniería de Software, Ingeniería de Sistemas, Ciencias de la Computación o carreras afines.
5 años a más de experiencia liderando proyectos de desarrollo de software, gestionando equipos técnicos y asegurando entregas exitosas. Experiencia en la implementación y supervisión de metodologías ágiles (Scrum, Kanban, SAFe).
Conocimientos en lenguajes como Java, Python, JavaScript, .NET, o frameworks como React, Angular, o Node.js.
Experiencia o conocimientos en AWS, Azure o GCP.
Familiaridad con bases de datos relacionales (SQL) y no relacionales (NoSQL).
Certificaciones en gestión de proyectos y metodologías ágiles como: Certified Scrum Master (CSM). Project Management Professional (PMP). SAFe Agilist o frameworks ágiles avanzados.
Production Manager at Paramount managing high - tempo marketing production engine. Delivering best - in - class post - production services while ensuring smooth asset flow through post - production.
Store Manager responsible for managing service and operational goals at Grainger branch. Leading talent excellence and ensuring customer satisfaction at the location.
Marketplace Manager overseeing strategy and performance of Camicado's marketplace. Responsible for market growth and partner relations, ensuring superior customer experience.
Commercial Manager prospecting new clients in transportation and logistics, leveraging consultative sales in Brazil. Responsible for growing insurance solutions for logistics operations.
Account/Projectmanager responsible for managing projects and client relationships at ACT.agency. Coordinating, planning, and ensuring quality of creative deliverables in Amsterdam's Houthavens.
Testmanager*in for software testing related to web projects in the automotive field. Role involves test planning, coordination, and reporting in a hybrid work environment.
Clinical Medical Manager at Novo Nordisk facilitating clinical trials in Oceania. Collaborating with healthcare professionals to drive impactfulclinical activities and patient outcomes.
Plasma Center Manager managing daily operations and quality control at a Plasma Collection Center. Overseeing personnel and ensuring compliance with policies and regulations in a healthcare setting.
Project Contract Manager providing procurement and contract management support for NuScale Small Modular Reactor projects. Engaging in contract negotiations and compliance throughout engineering and construction.
Retail Media Manager at Conair, driving strategy and execution for e - commerce advertising across key retail partners like Macy's and Costco. Focused on optimizing retail media investments and performance.