Defect Manager overseeing defect lifecycle management processes in hybrid work setup. Collaborating with teams for effective defect resolution using tools like Jira and Azure DevOps.
Responsibilities
Manage defect lifecycle from identification to resolution
Collaborate with cross-functional teams to facilitate defect resolutions
Prioritize defects based on impact and severity
Ensure timely resolution tracking and communication
Requirements
Minimum experience of 5 years in a similar role as Defect Manager or Test Manager;
Proven experience in defect lifecycle management, ensuring effective triage, prioritization, and resolution tracking across multiple teams;
Hands-on experience with tools such as Jira, Azure DevOps, ServiceNow, and Confluence;
Strong understanding of Agile and Waterfall methodologies, with experience supporting cross-functional delivery teams;
ISTQB Foundation Level or higher certification (preferred);
Previous experience in the Insurance or BFSI sector;
Good command of the English language, both written and spoken.
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