Customer Service Representative in a call center for Sport-Thieme, guiding customers through products and services. Role includes account creation and data verification for customer satisfaction.
Responsibilities
Provide telephone-based advice to our customers on products, deliveries and promotions
Serve as the first point of contact for our customers
Accept and process orders
Create new customer accounts and verify existing customer data
Requirements
Completed commercial apprenticeship or equivalent vocational training
Reliable and a team player
Flexible working hours Monday to Friday between 7:30 AM and 6:00 PM
Excellent spoken and written German
Confident and friendly telephone manner
Good PC/computer skills
Benefits
Guaranteed 13th-month salary
14th salary depending on a successful financial year
30 days of vacation per year
Mobile working (remote work)
Free health-related benefits, including company health insurance and on-site massages
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