IT professional providing specialized support and analysis for on - site applications at QVC in Bethlehem, PA. Collaborating with users to enhance hardware and software systems while complying with industry standards.
About the role
- Customer Care Specialist responsible for processing orders from partners and churches at Lifeway. Involves handling customer inquiries and maintaining accurate account information.
Responsibilities
- Processes customer orders received through phone, chat, mail, fax, and email
- Responds to customer inquiries and resolves order-related issues promptly
- Maintains and updates customer account information for accuracy
- Enters and manages order data in Oracle
- Collaborates with internal teams and external partners for order processing
- Handles payments from mail orders
- Answers and routes corporate phone line calls
- Participates in process improvement initiatives
Requirements
- High School diploma or equivalent, required
- Bachelor's degree, preferred
- Required to work in the office 2 days per week
- Must be located within the Nashville Metro Area
- Actively involved in an evangelical Christian church
- Knowledge of warehouse management systems (HK) and other relevant software, preferred
Benefits
- Comprehensive benefits plans including healthcare
- Vacation and sick time
- Holiday pay
- Care days
- 401(k) plan
- Maternity and paternity leave
- Adoption assistance
- Mission trip time
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Supervisor Customer Service overseeing tender management and empowering customer service teams. Requires 5 years experience with language fluency in English, Dutch, and French.
Customer Support Representative providing timely and empathetic support to Danish - speaking users at EveryMatrix in Bucharest. Collaborating with teams to resolve player issues and enhance satisfaction.
Customer Support Representative providing timely support for English - speaking players at EveryMatrix. Delivering efficient customer service and collaborating with internal teams to resolve issues.
Head of Customer Support managing the support strategy and team for EveryMatrix's iGaming solutions. Responsible for building processes, team development, and customer experience monitoring.
Product Support Specialist addressing product inquiries via tickets and live chats. Ensuring customer satisfaction and resolving technical issues in a fast - paced environment.
Customer Service Experience Representative providing assistance in a hybrid setting for Canadian clients. Engaging with customers through phone, email, and chat to resolve inquiries efficiently.
Customer Service Representative assisting customers at U - Haul with equipment rental and service inquiries. Utilizing technology to ensure customer satisfaction and efficient service.
Customer Service Representative at U - Haul assisting customers with equipment rentals and services. Responsibilities include customer interaction and equipment maintenance.
Customer Service Representative at U - Haul assisting customers with rentals and equipment. Working on - site in El Paso, Texas with a supportive team looking for motivated individuals.