Direct Client Service Specialist I at Vermont DMV managing daily mail operations and providing customer service. Requires strong attention to detail and independent decision - making within the Montpelier office.
About the role
- Newcomers Community Outreach Coordinator supporting the integration of vulnerable newcomers in Hamilton and Brantford. Collaborating with community partners and facilitating workshops.
Responsibilities
- Work with the Newcomer Services team to build new and existing community connections through community partnerships, networking, special events, outreach activities, and working groups to meet the needs of Government Assisted Refugees and other vulnerable newcomers during their community integration and decrease gaps in service delivery.
- Increase volunteer opportunities and community connections for government-assisted refugees to increase their social networks, capacity, and well-being and encourage the contribution of newcomers in their new community.
- Facilitating weekly workshops targeting our clients on various settlement-related topics.
- 1 day a week at the RAP program to build rapport with newly arrived GARs and introduce roles and upcoming workshops.
- Attend all team meetings and trainings.
- Document all group/ workshops on ETO/ICARE.
- Supervise/manage/volunteer for virtual English conversation circles 1x/ week.
- Organize group volunteer opportunities for corporate teams, families, and groups in Newcomer Services and be at these volunteer events as needed.
- Represent Wesley at meetings and events.
- Other duties as assigned.
Requirements
- Post-secondary education, preferably in immigration, diversity, Canadian studies, volunteer management, and/or equivalent job-related experience.
- Demonstrated strong understanding and success in different levels of Community Capacity Building and Advocacy skills, preferably in regards to newcomers and diverse populations.
- Experience and understanding of community partnership- outreaching and networking strategies.
- Excellent inter-personal skills with a diverse range of individuals and a positive and professional attitude.
- Strong understanding of Cultural Responsiveness, AOP/anti-racist approach, empowerment-oriented practice, client-centred approach, trauma, and violence-informed care.
Benefits
- Full Health & Dental Benefits (Eligible After Three Months)
- Personal & Vacation Days
- RRSP Contribution Program (Eligible After One Year)
- Employee Assistance Program Available Immediately
- Employee Discounts
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sr. Client Service Specialist managing client risk management solutions for The Baldwin Group in Texas. Working closely with advisors and dedicated professionals to analyze client data and evaluate needs.
Client Services Associate managing operational aspects of transactions at GLAS, an institutional debt administrator with a blue - chip customer base.
Client Services Team Lead managing existing client portfolios and ensuring service satisfaction at ServisFirst. Leading client relationship efforts and overseeing team performance.
Client Services Executive managing client queries via phone, live chat, and emails at Glint. Collaborating with cross - functional teams to ensure high customer satisfaction in London.
Tax Partner overseeing administrative and operational matters for EisnerAmper's Private Client Services practice. Drive efficiency and mentor leaders while ensuring alignment with firm strategy and economics.
Client Support Lead providing operational support and mentoring for teams at Zinnia. Liaising with multiple departments to resolve client and production issues.
Client Services Representative responsible for addressing account and transaction inquiries for Moneycorp. Providing exceptional support and communication to enhance customer satisfaction and loyalty.
Senior Specialist at BNY influencing client service through systems integration and business problem - solving. Working with the Salesforce.com ecosystem and guiding less experienced analysts.
Client Services Manager responsible for client account success and campaign performance optimization. Working at Ogury, a global adtech company revolutionizing persona - based strategies.