Community Engagement Specialist providing services to new and returning students and their families. Facilitating academic engagement and effective communication practices in a virtual school program.
About the role
- Community Manager building and nurturing online communities for Mediatech's digital publishing brands. Driving engagement, tracking mentions, and aligning strategies with marketing teams.
Responsibilities
- Proactively track and respond to brand mentions across social media, forums, and other digital platforms
- Develop and implement community engagement strategies to increase brand visibility and loyalty
- Actively participate in discussions, answer queries, and foster a positive brand image across platforms like Reddit, Discord, Facebook, and industry-specific forums
- Collaborate with the SEO, Content, and Social Media teams to align community strategies with broader marketing goals
- Utilize analytics tools to track community performance, provide actionable insights, and refine engagement tactics
- Stay up-to-date with industry trends and platform changes to adapt and optimize strategies
Requirements
- Proven experience in managing online communities across multiple platforms
- Deep understanding of community engagement best practices, with a focus on building and nurturing strong relationships
- Strong written and verbal communication skills, capable of engaging diverse audiences and driving meaningful conversations
- Analytical mindset with the ability to use data tools (e.g., Google Analytics, Social Media Insights) to measure success and refine strategies
- Basic understanding of SEO to align community engagement with broader search optimization goals
- Self-starter with excellent organizational skills and the ability to manage multiple projects simultaneously
Benefits
- Paid sick days and private health insurance that includes dental, vision, health checks, and 80% coverage for 25 psychotherapy sessions
- Access to premium mental health apps, onsite workouts, and gym membership support — all available during parental leave too
- Learning budget for courses, conferences, and books — your growth is always backed
- Extra days off, thoughtful gifts, and bonuses to celebrate life’s milestones like birthdays, weddings, and new arrivals
- Pet-friendly, centrally located office with game zones, healthy snacks, and cozy spaces to unwind
- Fun company events, fitness challenges, and team-building activities that actually connect people
- Additional vacation days the longer you stay — because recharging is essential
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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