Coordinador de Procesos Operativos y Automatización en fintech, asegurando calidad de datos y KPIs operativos. Colaborando entre Collections, Tecnología y áreas estratégicas para maximizar la eficiencia operativa.
About the role
- Collections Manager analyzing and negotiating tenant payments, integrating with department teams for ECE Group's real estate services. Collaborating on complex legal cases and financial solutions.
Responsibilities
- Analyze outstanding receivables and tenants' payment behavior
- Resolve and negotiate outstanding balances directly with tenants
- Review and clarify commercial disputes of various kinds, e.g., contract issues and invoices with tenants
- Negotiate objections to service-charge statements in coordination with the specialist department
- Develop solution options and decision proposals
- Collaborate with sales-oriented departments to achieve resolutions
- Contribute to the resolution of complex legal cases involving attorneys
Requirements
- Successfully completed commercial vocational training
- Several years of experience, preferably in receivables management, claim management, or accounting
- Strong commercial understanding and affinity for numbers
- Basic understanding of business models in the real estate industry
- Strong negotiator with proven experience in professional customer interactions
- Highly proficient in SAP and Microsoft 365 (especially Excel, Outlook, and Teams)
Benefits
- 32 days of annual leave
- Appreciative company culture with scope for personal responsibility
- Flexible working hours and option to work remotely
- Wide range of training opportunities through the in-house ECE Academy
- Attractive discounts from well-known providers via the corporate benefits platform
- Shopping with the Pluxee Benefits Pass
- Company pension scheme and childcare subsidy
- Free gym at the company headquarters
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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