Business Development Representative driving AI - first solutions for marketing teams at Scrunch. Responsible for outbound prospecting and building a strong sales pipeline through innovative outreach methods.
About the role
- Manager of Business Development in hybrid logistics role, leading a sales team and enhancing customer relationships. Driving revenue growth and optimizing service delivery for key clients.
Responsibilities
- Act as the primary link between the Business Development team and the Vice President Business Development, ensuring clear communication and strategic alignment.
- Lead, coach, and develop a team of Business Development Representatives by providing daily operational oversight, training, removing roadblocks, and performance feedback.
- Maintain a strong understanding of the teams portfolio of existing key customer accounts, ensuring high levels of customer satisfaction and retention.
- Identify and capitalize on opportunities for organic growth within existing accounts by cross-selling and up-selling multimodal freight solution.
- Promote strong cross-functional communication across internal teams to ensure seamless execution of customer solutions and resolve escalated issues promptly.
- Stay current on industry trends and customer activity to inform strategy and drive improvements.
- Track, analyze, and report on key performance indicators (KPIs) related to sales, revenue, customer retention, and pipeline health.
Requirements
- Minimum of 2-3 years of proven leadership or team management experience.
- Strong leadership presence with the ability to motivate, mentor, and empower a sales team.
- Minimum of 5-7 years of progressive sales or account management experience within the freight brokerage or 3PL industry.
- Proven ability to meet and exceed sales targets and drive revenue growth.
- Ability to thrive in a fast-paced, evolving industry and adapt quickly to changing business needs and market conditions.
- Comfortable with data, reporting, and metrics to drive performance and accountability.
- Ability to travel on occasion (less than 10%).
Benefits
- Access to experts and resources for your Learning & Development journey
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Paid time off, floating holidays, time off to volunteer and rollover
- Paid parental leave
- Medical, dental, vision and 401k plans (with match)
- Flexible spending account, mass transit and dependent care plans available
- Health savings account, with a annual company contribution for plan participants
- Short-term and long-term disability; life insurance policies subsidized by company
- Additional benefits including pet insurance, accident care, access to legal advice and more
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