Benefits Analyst supporting client needs through analytics and strategic processes at HUB International. Collaborating with teams to enhance profitability and manage client relationships.
Responsibilities
Provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services
Support the Account Executives, Advisors with quoting, reporting and other strategic analytic processes
Maintain excellent relationships both internally and externally with HUB clients and vendors
Help increase profitability of existing product lines through the proposal process
Develop and communicate strategy for RFPs, results and reports to carrier partners/vendors
Responsible for the new and renewal submission and implementation as it relates to the quoting process
Progressive project management for the timely renewal process concerning quality, deadline, workflow, communication and carrier coordination.
Analyze the respective markets and products to find the best solutions to meet client’s needs
Examine benefits and claims data for inclusion in RFPs
Organize carrier & vendor bids received and follow up on non-responses and late submissions
Negotiate with carriers throughout the RFP process
Conduct claims analysis and contribution modeling
Interact with Account Executives and Producers on status of marketing activity
Review insurance bids for compliance with specifications
Create and update templates used during the strategy and marketing process
Provide training as a subject-matter-expert to other Client Services team members
Attend carrier sales meetings, trainings, and webinars
Requirements
College Degree
4+ years working for a carrier or brokerage firm.
Strong verbal and written communication skills
Analytical and problem-solving abilities
Proficient in Microsoft Office – intermediate to expert user level preferred.
Excellent organizational skills
Ability to work well under pressure with attention to detail
Team oriented self-starter with ability to prioritize, monitor and control workflow deadlines and be flexible
Detail oriented
Sense of urgency
Understanding of benefits & benefit terminology
Proficient typing ability
High degree of independence and problem-solving skills
Accurate completion of enrollment/changes which includes follow-up with carriers and team
Benefits
health/dental/vision/life/disability insurance
FSA
HSA and 401(k) accounts
paid-time-off benefits such as vacation, sick, and personal days
eligible bonuses, equity and commissions for some positions
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