Product Manager overseeing payments at B - Stock, responsible for payment systems, vendor integrations, and improving transaction workflows in a fintech environment.
About the role
- Associate Product Manager at GM, handling operational execution and product management. Collaborating across teams to maintain operational excellence and drive product initiatives in an agile environment.
Responsibilities
- Execute day-to-day operations and data maintenance tasks within assigned process areas.
- Create and distribute sales reports (daily, monthly, quarterly) through a mix of automated and manual processes.
- Ensure data integrity across systems; perform data reconciliations and resolve discrepancies.
- Maintain and update system tables and databases (e.g., geography structures, vehicle models, aggregation rules).
- Use Microsoft Excel to reformat and load incoming data files into required system formats.
- Develop and maintain reports and dashboards using Power BI.
- Fulfill ad hoc reporting requests, including executive summaries and CSI (Customer Satisfaction Index) reports.
- Conduct data audits and monitor data quality across sales reporting systems.
- Manage reporting schedules, ensuring reports are accurate, approved, and delivered on time.
- Adhere to GM’s data retention and security policies in managing report artifacts.
- Document and update desk procedures and workflows; identify and propose process improvements.
- Process user access requests and support end-user training for reporting systems and tools.
- Support the creation of product vision and long-term plans aligned with business objectives.
- Build and maintain a prioritized product backlog that reflects business needs and user feedback.
- Write detailed, actionable feature requirements with clearly defined acceptance criteria.
- Collaborate with development teams on sprint planning, backlog grooming, and reviews.
- Coordinate user acceptance testing (UAT); develop test plans and validate that releases meet quality standards.
- Partner with business stakeholders, IT, and operations teams to gather input and ensure alignment throughout the product lifecycle.
- Integrate user feedback and performance metrics to drive product enhancements.
- Define and monitor key performance indicators to evaluate product impact and success.
- Identify and mitigate potential risks in the product development cycle.
- Use analytics and data science techniques to analyze trends and guide product decisions.
Requirements
- Bachelor’s degree in business, Marketing, IT, Data Science, or related area
- 3+ years in a fast-paced operational business environment
- 2+ years of experience as a product manager (or related roles)
- Proficiency in data analytics
- Ability to analyze and interpret complex data sets, identify trends, and provide actionable insights.
- Excellent communication skills to convey complex ideas and requirements effectively to both technical and non-technical stakeholders.
- Comfortable navigating ambiguity and adapting to changing priorities in a fast-paced environment.
- A commitment to staying updated on industry trends, emerging technologies, and Agile best practices.
- Proficiency with Word, PowerPoint, SharePoint
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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