Hybrid Quality Engineer – Corrective Action, CI

at Zurn Elkay Water Solutions

• Job title: Quality Engineer – Corrective Action, CI
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Freeport, United States

About the role

• Quality Engineer leading corrective action and continuous improvement initiatives at Zurn Elkay Water Solutions. Ensuring product reliability through structured problem-solving methods and cross-plant coordination.

Responsibilities

• Serves as the sole owner and administrator of the 8D process, ensuring timely, complete, and disciplined execution and closure.
• Leads cross-functional teams through all 8D phases, including containment, root cause analysis, corrective action development, and verification.
• Ensures problem statements, root causes, and actions are accurate, data-based, and consistent with Zurn Elkay problem-solving standards.
• Leads cross-plant corrective actions for systemic, high-impact, or recurring defects, including repeat and high-risk issues.
• Investigates and resolves repeat or chronic issues, driving long-term corrective actions and preventive improvements.
• Partners closely with Plant Quality, Manufacturing Engineering, and BU Quality to ensure alignment across facilities.
• Owns the process for corrective action effectiveness checks, ensuring actions are validated, sustained, and prevent recurrence.
• Maintains documentation standards and ensures all actions meet Zurn Elkay and BU Quality expectations.
• Analyzes warranty claims, reliability data, and field defect trends to identify systemic risks and improvement priorities.
• Communicates emerging trends and high-risk issues to Engineering, Operations, and BU Quality leadership.
• Supports data-driven decision-making through clear reporting and visualizations of failure trends.
• Develops corrective action effectiveness reports, reliability trend reporting, and warranty dashboards to highlight repeat failure modes and systemic issues.
• Identifies and drives preventive actions to eliminate potential failures before they reach the customer.
• Collaborates with Product Engineering to ensure lessons learned are fed back into design and specifications, APQP activities, and manufacturing controls.
• Applies Lean, Six Sigma, and structured problem-solving tools to drive reduction of defects, variation, and waste.
• Leads continuous improvement activities tied to corrective action learnings, repeat failures, and systemic defect prevention.
• Contributes to standard work, process documentation, and best-practice sharing across sites.
• Feeds lessons learned into APQP, design standards, and manufacturing controls to strengthen prevention and reduce recurrence.

Requirements

• Bachelor’s degree in Engineering, Quality, or related field.
• 3–7 years of quality, reliability, or manufacturing engineering experience.
• Strong expertise in 8D, root cause analysis, statistical tools, and corrective action systems.
• Experience analyzing reliability, warranty, or field performance data.
• Lean/Six Sigma training preferred.

Benefits

• Competitive Salary
• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Up to 3 weeks starting Vacation (may increase with tenure)
• 12 Paid Holidays
• Annual Bonus Eligibility
• Educational Reimbursement
• Matching Gift Program
• Employee Stock Purchase Plan – purchase company stock at a discount!