Senior Administrator in financial crime prevention protecting customers at Zurich. Guide teams on AML standards and improve financial crime controls.
Responsibilities
Provide guidance and support across operational policies and controls to help mitigate financial crime risk.
Review AML referrals and clarify requirements for processing teams, including those involving complex Trust and Company structures.
Support servicing teams in maintaining appropriate AML controls and procedures.
Contribute to the delivery of AML training and knowledge-sharing across the business.
In the Team Manager’s absence, you may be required to deputise on technical matters and attend senior meeting.
Conduct ongoing monitoring of existing clients, including politically exposed persons (PEPs) and those based in high-risk jurisdictions.
Perform screening and detailed analysis relating to PEPs, sanctions, high-risk jurisdictions, and adverse media.
Manage daily AML referrals from servicing teams relating to policy withdrawals, surrenders, reinstatements, assignments, and third-party payors, ensuring compliance with all relevant procedures.
Provide clear, practical guidance to teams, acting as a point of escalation for complex or sensitive queries.
Conduct annual reviews of AML procedures and identify opportunities to enhance controls, efficiency, and risk mitigation.
Represent the Financial Crime Prevention team on projects and initiatives, contributing expertise to process improvements.
Assist with delivery of AML refresher training and promote a strong compliance culture across teams.
Requirements
Strong knowledge of the Isle of Man AML/CFT Code, FSA AML Handbook, and financial crime prevention (AML, fraud detection, investigations, sanctions).
Practical KYC experience with individuals, companies, and trusts.
Skilled in handling complex or sensitive AML cases.
Excellent written and verbal communication.
Organised, detail-oriented, and focused on quality.
Uses initiative, sound judgement, and adapts well to change.
Analytical, inquisitive, and effective at problem-solving.
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