RCIS Crop Senior Claims Specialist at Zurich North America responsible for handling complex claims. Investigating, evaluating, and concluding field inspections for agricultural insurance claims.
Responsibilities
Investigate, evaluate and conclude complex field inspections
Ensure that claims are handled in the most effective, efficient way while delivering customer-centric claims service
Complete high dollar/quality assurance type claim reviews for Crop Hail/Named Peril with $250K and above approval limits
Determine liability by gathering and analyzing relevant facts
Determine policy verification and coverage determination by analyzing applicable coverage for claims
Participate in Risk Management Agency initiated reviews and referrals
Assist managers in assignment of work and ability to serve as an interim manager
Assist as a drone fleet team lead and technical advisor for the assigned area
Administer/proctor Crop Adjuster Proficiency Program exams for new adjusters
Requirements
High School Diploma or Equivalent
6 or more years of experience in the agricultural or the crop insurance industry
Crop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire date
Personal transportation and travel within assigned territory
Travel outside of assigned area to assist with workload(s)
CAT adjusting experience preferred
Strong verbal, written and interpersonal skills
Strong organization, multi-tasking and prioritization skills
Intermediate Microsoft office skills
Benefits
Competitive pay
Comprehensive benefits for employees and their families
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