Entry Level Claims Adjuster assessing travel-related claims for Travel Guard, providing customer support throughout the claims process with policy guideline application.
Responsibilities
Assess and investigate travel-related claims, applying policy guidelines.
Provide exceptional customer support to claimants throughout the claims process.
Spend 50-75% of your time conversing with stakeholders for timely claim resolutions.
Communicate with claimants using empathy to gather necessary documentation.
Maintain detailed claim records and comply with all statutory and regulatory requirements.
Requirements
1-2 years of customer service experience.
Eager to learn new skills within the claims and insurance industry.
Excellent written and verbal communication skills.
An eye for details, supporting thorough investigations and precise documentation.
Willingness to obtain State Specific Adjuster Licensing within 6 months of employment.
Benefits
Job flexibility with 3 days in the office and 2 days working from home.
Comprehensive onboarding experience and continuous professional development.
Regular annual and personal leave benefits, including volunteer leave and paid parental leave.
Competitive high-deductible health plan, EAP programs, 401(k) program with employer matching.
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