Claims Specialist managing complex investigations of claims at CNA. Responsible for settlement negotiations and compliance with regulations across various Canadian cities.
About the role
- Claims Adjuster for medical negligence claims, ensuring high standards of service to clients. Managing claims from cradle to grave with remote working flexibility.
Responsibilities
- To proactively manage and progress a caseload of medical negligence claims, predominantly in the cosmetic and surgeon sector, in line with service level agreements, best practice and internal policies and processes
- Follow at all times, any applicable client claims reserving philosophy and claims standards, including adherence to contractual service standards
- To work flexibly in adjusting to changes in priority of workload
- Awareness of relevant medical negligence protocols and procedural requirements
- Achievement of individual KPI's and contribution to team performance at a high level, including financial and non-financial measures where applicable
- To research solutions to problems/issues on cases / projects to develop your own technical knowledge
- To be proactive in problem solving on cases through identifying potential issues and solutions, always adding value to the case / project
Requirements
- Previous and tangible Claims experience, dealing with claims from cradle to grave, preferably within the Medical Negligence sector
- Business acumen and an understanding of the clients' needs
- Ability to build effective professional relationships both with external clients, including Solicitors and Brokers
- High level of financial and commercial awareness
- Ability to work well under pressure and to tight deadlines
- Excellent attention to detail to be able to carefully analyse information
- Ability to prioritise effectively and manage multiple tasks
Benefits
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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