Network Program Manager at Computer World Services managing the U.S. Customs and Border Protection’s Network Operations Center contract. Overseeing operational and administrative aspects ensuring delivery of NOC services.
About the role
- Fleet Operations Program Management Intern supporting Zoox’s autonomous vehicle development and operational efficiency improvement. Involves mentorship and hands-on experience with state-of-the-art technology in autonomous transport.
Responsibilities
- Conduct "ride-alongs" and site visits to observe ground-level operations and identify "waste" (time, movement, or resources) that data alone might miss.
- Deep dive on our operations and data to determine why specific assets are underperforming and begin developing corrective action strategies.
- Create feedback loops that enable operations managers to track operational performance using metrics that facilitate future root-cause analysis.
- Identify an operational bottleneck, quantify its impact, propose a solution, and lead the implementation of a "small-scale" pilot project.
- As needed, create and document standard operating procedures to ensure efficient, effective, and consistent performance across markets.
- Work across departments, product management, software development, and vehicle engineering, to implement performance improvement projects.
- Clean and analyze operational data to build business cases for new efficiency initiatives or technology investments.
Requirements
- Currently pursuing a Bachelor’s or Master’s degree in Business Operations, Industrial Engineering, Data Science, or a related field.
- Good academic standing
- Able to commit to a 12-week internship beginning in May or June of 2026.
- At least one previous industry internship, co-op, or project completed in a relevant area
- Ability to relocate to the Bay Area, California for the duration of the internship
Benefits
- medical insurance
- housing stipend
- relocation assistance based on eligibility
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