Quality Assurance Manager overseeing QA strategies and managing a high-performing QA team for a procurement platform. Collaborating with product teams to ensure quality in deployment processes and test coverage.
Responsibilities
Develop a deep understanding of the product, both from a customer’s perspective and its underlying technical principles and architecture
Setup, run and be accountable for QA team’s strategy, OKRs and day-to-day operations, including:
Manage entire layers of the test pyramid and deployment processes. Ensure process efficiency and minimal regressions going into production.
Improve test coverage through developing comprehensive test cases for new features, conducting corrective actions on bugs/incidents, regular review and refining existing test cases, and exploratory testing.
Partner with various product team EMs, PMs and TLs to have a strong understanding of product roadmap & timeline, properly manage test case development & quality, and ensure efficient collaboration and prompt communication.
Partner with Infra and Product engineering teams to improve test environments, drive adoption of automated testing, and optimize our deployment process.
Manage the QA team:
Coach and grow team members. Establish high quality standards (e.g. test cases, RCAs, general documentations) and strong sense of ownership
Attract and hire top talent
Ensure the QA team is healthy, motivated and avoid burnout
Be a strong advocate for quality best practices and help the company incorporate them with rigor
Requirements
5+ years of experience in quality assurance (automated testing)
2+ years of experience managing high-performing QA teams
Proven track record of attracting & hiring top talent
Experience managing offshore QA vendors
Hands-on experience with test case development, execution and project planning
Strong knowledge of QA methodologies, tools, and industry best practices
Knowledge of industry standard test automation tools and CI/CD
Experience working in agile teams with multiple releases per week
Extreme attention to details and thoroughness
Excellent leadership, communication, and interpersonal skills
BS or higher in Computer Science, Engineering or a related field
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